Refund Policy

At Cogent Exports, we are committed to providing high-quality products and services. If you are not satisfied with your purchase, please read our refund policy below:

1. Eligibility

• Refund requests must be made within 7 days of product delivery.
• Products must be unused, in original packaging, and in the same condition as received.
• Digital services or downloadable products are non-refundable.

2. Process

• Contact our support team at ✉️ director.cogentpoint@gmail.com or 📞 +91 82605 35958.
• Provide order details, invoice, and reason for refund.
• Upon approval, refunds will be processed within 5–7 business days to the original payment method.

3. Exceptions

• Custom orders or bulk exports may have separate refund terms.
• Shipping charges are non-refundable.

4. Contact

For questions or support regarding refunds, please reach out to us using the contact information above.